AI-Powered Supply Chain Experience

My Role: Design Lead

Team: Designers, PMs, Engineers, Researchers

Skills: Figma, Cinema 4D, Adobe AE, Rapid Prototyping

 

Project summary

Led the 0-to-1 creation of AI-powered supply chain data analytics experience to bring greater observability, clarity, and efficiency to large-scale business metrics.
This experience transforms raw data into actionable insights and connects fragmented systems into a seamless workflow that drives business success.

highlights

  • AI-Powered Guided Resolution

  • Consumer Grade User Interface

  • Business Goal Driven Analytics

Using AI-driven design to turn complex problem into trustworthy and actionable insights with AI suggested actions.

Demo at Oracle Cloud World

We showcased this work at Oracle CloudWorld. The demo received widespread attention and positive feedback, and was later featured by Forbes for its role in transforming the future of Supply Chain Systems with:

  • Connected Digital Thread with data backed research tailored for specific end users.

  • Real-Time Monitoring with 3D spacial data visualization for visibility to worldwide, real-time production data.

  • Guided Resolution provides predictive and actionable insights to increase success metrics prevent business loss.

My product partner Geoff presented my design on stage to thousands of attendees.

 

Discover

USER Research

We are partnering with medical device manufacturers to enhance the production of life-saving equipment such as defibrillators. I narrowed down the project scope to focus on the most common and critical problems our users are facing: quality failure.

User Scenarios

Based on user research, I identified the key user scenarios of the production processes across different environments and locations.

  1. Production Supervisors - Conference Rooms

  2. Manufacturing Engineers - Offices

  3. Operators - Factory Floor

  4. Cross-Functional Collaboration - Factory Floor

DEFINE

User Flow and opportunities

Identify the product strategies with cross-functional team

Design

From Concepts to POCs

We show the wireframe design solutions of Ambient Mode and Analysis Mode to customers and refine the design based on their feedback.

Deliver

Ambient Mode

Analytic Mode

Problem Solving Mode

Configuration Mode

Vision Demo

Drill down to the root cause with agentic workflow which reacts fast and accurate to the problem.

Tangible spacial and network data visualization brings systematic problem-solving process to live.

Consumer-grade user experience design built for efficiency and accessibility.

Reflection

Factory Explorers was one of the most ambitious projects I’ve worked on, blending AI, computer vision, and 3D visualization to reimagine the factory experience. Leading the design alongside engineers and PMs taught me how to orchestrate multidisciplinary collaboration and translate emerging technologies into a clear, human-centered narrative. I learned how to design for real-world environments, where users wear gloves, deal with machine noise, and rely on efficiency and clarity to make critical decisions.

If I could revisit the project, I would spend more time on early usability testing directly on the factory floor to better simulate environmental conditions and gather feedback sooner. I would also push for a stronger feedback loop between operators and supervisors to validate how data insights translate into real production improvements. This project taught me the importance of designing not just for usability, but for trust, situational awareness, and the balance between automation and human judgment—lessons I continue to carry into every complex system I design today.